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You are here: Home Services Links Survey of services 2017

Survey of services 2017

The guaranteed minimum of the NL Services in the 3rd period of revitalisation

Sercices will be provided in accordance with the conditions set by The NL Rules and Regulations and other rules.
All information regarding the NL services and their providing as well as availability of the NL collections will be continuously updated.

Services

Place of providing the

service

Detailed information
Note
Consulting and Information Service Information point, Main Hall, Klementinum (main contact place) Basic information and counsulting services; checking the document´s availability in the CR libraries; ordering office – receipt and issue of photoduplication orders; cash desk

Contact for the public:
Národní knihovna ČR/ National Library of the Czech Republic
Readers´ Services Department
Klementinum 190, Prague 1

e-mail: pujcovna.os@nkp.cz, hala.os@nkp.cz
External Loans Information point, Klementinum (main contact place) Loans of library units from the currently accessible NL collections out of the library building
In-house Loans Hostivař Reading Room In-house loans of documents from archival collections (National Archival Collection, collections of the 19th c., selected archival collections) In-house loans of documents, which are not available in other libraries in the CR; prior verification of the document´s availability by the Consulting and Information Service in the Klementinum is necessary
Access to Databases, other electronic sources and digital libraries; loans of foreign e-books Reference Centre, Klementinum

Providing access to databases and other electronic sources on-line and on CD, to documents in digital libraries and information sources on the Internet; loans of foreign e-books

Remote access in accordance with license terms and conditions; availability of full-texts of documents in digital libraries in compliance with Copyright Laws
Availability of microdocuments Reference Centre, Klementinum Particularly the periodicals on microfilmes and the microfiches of the World Biographical Archive

eDDo (e-Delivery of Documents)

through the web application Available from databases, other electronic sources, digital libraries, and currently available collections in accordance with the licence and copyright terms and conditions, and possibly from the archival collections made accessible in the Hostivař Reading Room  Provided to users on the basis of an individual contract or individual orders
eBooks on Demand (EOD) through the web application Available from the currently accessible collections of the NL CR nad the Slavonic Library Provided to users on the basis of the orders placed online through the EOD button in the online catalogues (NKC, STT, and SLK databases) in accordance with the service commercial conditions

Reference Services

Retrieval Services
by post and/or e-mail Available from databases, other electronical sources, and the NL Digital Libraries, from available printed reference sources and documents in the Reference Centre, from reference sources of other libraries; from the free reference sources on the Internet

Orders at: National Library of the CR
Reference and ILL Services Department
Klementinum 190, Praha 1

e-mail: reference@nkp.cz

Reference services - standard deadline for processing the reference queries up to 48 hours not guaranteed; deadline for processing retrievals – as agreed with the customer and depending on resource availability
AskYourLibrary through the web and/or mobile application, via chat Available from from databases, other electronical sources, and the NL Digital Libraries, from available printed reference sources and documents in the Reference Centre, from reference sources of other libraries Standard deadline for processing the reference queries up to 48 hours not guaranteed
Domestic Interlibrary Loan Service Reference Centre, Klementinum For the libraries in the Czech Republic, especially in the form of copies from electronic information sources and the NL Digital Libraries, i.e. except for the loans of physical documents from currently unavailable collections and copies from them; providing of copies from the archival collections, if the document is not in possession of any other Czech library. Providing of copies and off-site loans from the collections of the libraries on the territory of the CR for the NL registered readers. The NL registered users can place orders for ILL services through their reader´s account in the NL online catalogue
International Interlibrary Loan Services Reference Centre, Klementinum Arrangement for loans and copies to the libraries in the CR from the libraries abroad; Arrangement for loans and copies to the libraries abroad from the CR libraries; it arranges for loans and copies to the NL registered readsers from the libraries abroad Libraries can order ILL services through their account in the online or scanned catalogue, though online forms or the Union catalogue of the CR. The NL registered readers can order ILL services through their reader´s account in the NL online catalogue.
Interlibrary Photoduplication Services Reference Centre, Klementinum and/or through the reader´s account in the NL catalogue Production of copies from documents of libraries in the CR and abroad available through the ILL services Provision of photoduplication services is governed by the license conditions and the copyright law. P
Self-service Photoduplication Services Reference Centre, Klementinum Making self-service printed copies from databases, other electronic sources, digital libraries, microforms, or possibly copies from the reference library of the Reference Centre, and from documents kept in libraries in the CR and abroad available to the NL registered readers through the ILL service Provision of photoduplication services is governed by the license conditions and the copyright law.
Photoduplication Services Made to Order Information point, Main Hall; Reference Centre and/or by post, e-mail or through special forms; Hostivař Reading Room and/or by post and email      Making printed copies from databases, other electronic sources, digital libraries, microforms, or possibly copies from the reference library of the Reference Centre and from the currently available NL collections; Making copies from the volumes made available in the Hostivař Reading Room.

Provision of photoduplication services is governed by the license conditions and the copyright law.

Orders for non-registered and remote users at:   National Library of the CR
Reference and ILL Services Department
Klementinum 190, Praha 1

e-mail: reference@nkp.cz; orders for printed copies from Kramerius 3 through the order form




Consultation and Training in Information Sources Study rooms of the Librarianship Institute, Klementinum Consultation and training aimed at both new and registered readers to make them familiar with the library, its catalogues and databases; Consultation servioces of specialised library departments. After prior e-mail order at: hala.os@nkp.cz, pujcovna.os@nkp.cz, reference@nkp.cz

Consultation Services of Specialised Departments

Study rooms of the Librarianship Institute, Klementinum

Consultation on specialised collections and information sources; verification of the availability of documents included in specialised collections After prior e-mail order at: orst@nkp.cz, oh@nkp.cz, sluzby.sk@nkp.cz, kkl@nkp.cz

Jana Huňová

Dec 02, 2016
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